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Insights, tutorials, and stories about AI strategy and implementation

Your Work Brain on AI: What Changes When You Start Using It Every Day

Your Work Brain on AI: What Changes When You Start Using It Every Day

I’ve been thinking a lot lately about how much my own work habits have changed since AI became something I …

West Aug 17, 2026
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The Channel Effect Was Real (and So Was Billy Idol!)

The Channel Effect Was Real (and So Was Billy Idol!)

What we learned about AI, community and innovation at ChannelCon 2026—and why making the GTIA Innovate Awards finalist stage already …

West Aug 10, 2026
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Build Your AI Agent. Choose Its Authority.

Build Your AI Agent. Choose Its Authority.

Did you know? An agent is not simply a chatbot with a fancier name. A chatbot usually responds. An agent …

West Jul 28, 2026
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I Used ChatGPT Like an Employee—Then I Hit the Limit

I Used ChatGPT Like an Employee—Then I Hit the Limit

One minute, I was using ChatGPT’s new Work experience to research companies, analyze documents and help build business deliverables. The …

West Jul 21, 2026
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5 AI Myths That Are Holding Businesses Back

5 AI Myths That Are Holding Businesses Back

Most business owners don’t ignore AI because they think it’s only for big companies. They ignore it because it feels …

Lesley Apr 09, 2026
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What Small Teams Get Right About AI (That Big Companies Often Miss)

What Small Teams Get Right About AI (That Big Companies Often Miss)

Small teams often succeed with AI because of the way they already operate. Their size creates habits and structures that …

Lesley Mar 24, 2026
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FP Mailing NDS 2026 Recap from Hilton Head

FP Mailing NDS 2026 Recap from Hilton Head

P Mailing’s National Dealer Summit in Hilton Head was the kind of event that leaves you feeling optimistic

West Feb 26, 2026
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AI Isn’t Broken. Your Systems Might Be.

AI Isn’t Broken. Your Systems Might Be.

Teams are overwhelmed. Systems feel clunky. Work takes longer than it should. So is AI to blame?

Lesley Feb 16, 2026
Artificial Intelligence AI Adoption Generative AI Business Process Improvement Workflow Optimization Digital Transformation Organizational Leadership Change Management Operational Efficiency
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How to Optimize Your Website for AI Search

How to Optimize Your Website for AI Search

When was the last time you Googled something and clicked through five websites to find an answer? When was the …

West Feb 13, 2026
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What Are the Current and Emerging AI Use Cases?

What Are the Current and Emerging AI Use Cases?

One of the most common questions people still ask is simple: “What can AI actually help me with?”

West Feb 13, 2026
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